Frequently Asked Questions
General Information About NSSOTA
We provide a wide range of fine arts education:
- School of Music: Private music lessons, private and group early childhood music classes, Music Explorer Program, T.E.A.M. Jam Garage Bands for elementary, middle school, and high school students, and Fine Arts Explorer Program.
- School of Theatre: STAGE Theatre group classes, private acting/theatre lessons, Main Stage Productions, Fine Arts Explorer Program.
- School of Visual Arts: Palette Art Classes, private art lessons, Fine Arts Explorer Program.
Spring and summer camps are also available. Visit our website for more information.
- My child wants to try something new. Do you offer trial lessons?
Yes! We offer discounted introductory lessons. Contact our Welcome Team at 214-432-6473 to learn more.
Nearly all of them! Our welcome team will help guide you or your child to just the right instrument.
Yes! We have homeschool options for music, theatre, and visual arts.
Visit www.nssota.com/homeschool to learn more.
Yes, we love our adult students. In fact, at New Song School of the Arts, we have over 100 adult students.
NSSOTA policies are available HERE.
Enrollment & Scheduling
Anytime is the right time. Our youngest student is 7 months old. We have classes that range from early childhood to senior adults. One of the beauties of a fine arts education is that people of all ages can learn the arts.
Not sure where to start when choosing an instrument or group class? Allow us to help you in this process.
- MUSIC EXPLORER PROGRAM: Try three different instruments and do 4 consecutive lessons in each. Toward the completion of the third instrument, choose which instrument to continue learning.
- FINE ARTS EXPLORER PROGRAM: Try Music. Try Art. Try Theatre. Do 4 consecutive private lessons or group classes in each. Toward the completion of the third study, choose which you would like to continue learning.
Fine arts learning is a continuous process and does not follow a “seasonal” schedule like sports or dance. We encourage year-round participation to maintain progress, even through the summer months when school is not in session. Enrollment is open at any time.
We all live busy lives. At New Song School of the Arts, we do our best to make it easy for you to adjust your lessons. Simply submit your request to the Schedule Department via the form provided, allowing at least 2 weeks for processing.
Tuition & Billing
Private Lessons:
- 30 min – $153/month
- 45 min – $229.50/month
- 60 min – 306/month
Group Classes: Please visit www.nssota.com/pricing for a full list of our group classes and pricing for each.
Tuition is billed automatically on the 1st of each month. NSSOTA operates on a flat-fee billing cycle, meaning tuition is based on 4 lessons per month, regardless of whether there are 3 or 5 lessons in any given month.
Attendance & Lesson Policies
Missed Private Lessons:
In the event you are not able to attend your weekly private lesson in person at the scheduled time, please choose one of the following options:
Option 1: Virtual Lesson via Zoom or FaceTime
Call the office at 214-915-2787 or email sc******@ns****.com at least five hours prior to your scheduled lesson to arrange a virtual lesson.
Option 2: Reschedule Credit
A reschedule credit will be issued when a lesson is canceled with 24-hour notice. To cancel your lesson, log in to your NSSOTA Client/Student Portal at nssota.opus1.io/login.
Note: Do not include the period in the link.
- Cancellations with less than 24-hour notice will not qualify for a reschedule, including being sick on the day of a scheduled lesson.
- Reschedule credits cannot be rescheduled.
- There are no tuition refunds for missed lessons.
Missed Group Classes:
Students may attend another group class session in lieu of a missed group class. Log in to your NSSOTA Client/Student Portal to cancel the affected group class and receive a reschedule credit. To book your reschedule credit, contact the office.
- There are no tuition refunds for missed group classes. View this video tutorial on how to cancel/reschedule a private lesson or group class: https://newsongschoolofthearts.com/reschedule
Reschedule credits are provided with 24-hour notice. If your child is ill but able to participate, virtual lessons can be arranged. Contact the office for help.
Sometimes life happens, but please do everything possible to attend lessons consistently. Fine arts learning is a step-by-step process, and progress is earned.
- Avoid scheduling activities that interfere with weekly lesson times.
- Consistency in attendance honors your investment and supports your child’s success.
Student & Parent Engagement
Practice expectations will be recorded in either your child’s NSSOTA student binder or the Client/Student Portal. Notifications are sent when the teacher updates the portal.
Practice time varies based on schedules and family dynamics. Set realistic goals for weekly and daily practice.
Yes, parents are encouraged to sit in on lessons, especially for children 6 and under. If your presence is a distraction, consider rejoining the lesson for the final 3–5 minutes to observe the wrap-up and understand practice expectations.
Encourage, encourage, encourage! Use positive reinforcement like, “I love hearing you play” or “Your art makes me so happy” instead of negative phrasing like “Go practice now!” or “If you don’t practice, I’m taking you out of lessons.”
Student Portal & Communication
The portal allows you to view your upcoming schedule, cancel/reschedule lessons or group classes, manage billing, and communicate with your teacher.
Instructions for logging onto the Client/Student Portal can be found HERE.
- Use the NSSOTA “Client/Student Portal” (notifications sent via email when new communication is posted).
- Personal email or text, if agreed upon by you and your instructor.
Closures & Weather-Related Updates
All studio closures are listed on our website.
If bad weather prevents in-person lessons, virtual lessons can be arranged via Zoom or FaceTime. The office will communicate any necessary updates.
Performance & Events
Yes! We have hundreds and hundreds of our students perform throughout the year. NSSOTA offers performances at community events, adjudicated contests, showcases, competitions, theatre productions, and art galleries throughout the year.
For a full list of our performance and events schedule, click HERE.
Instruments & Resources
Yes! NSSOTA provides a list of recommended places to purchase/rent instruments. Click HERE for more information.
While it’s not mandatory to have an instrument, it’s highly recommended to support your child’s progress. Call 214-432-6473 for advice, or click here for instrument rental/purchase options.
New Student FAQs
We offer private and group lessons in music, theatre, and visual arts. Visit www.nssota.com for more information.
Yes! We offer discounted introductory lessons. Contact our Welcome Team at 214-432-6473.
We would love to help you and/or your child start your/their fine arts journey.
- If on our campus, visit the front desk.
- Contact our Welcome Team at 214-915-2787 or 214-432-6473.
- Email us at ma**@ns****.com.
- Fill out the “Get Started” form on our website.
Our Welcome Team will help match your child with the right teacher based on goals, interests, and learning style. If necessary, we can assist in finding an alternate teacher if things don’t feel like the right fit.
Our experienced instructors will set reasonable goals for how many days per week and minutes per day your child can practice. Adjust these goals based on schedules and family dynamics. Setting achievable expectations will ensure steady progress and enjoyment of learning.
Yes, parents are encouraged to participate. For younger students, we recommend sitting in on lessons to observe and understand expectations.
There is a $25 sign-up fee, which includes an NSSOTA Student Assignment Binder and Tote Bag. After your first lesson, your teacher will recommend the appropriate materials, and you will receive an email with Amazon purchasing links.
While it’s not mandatory to have an instrument, it’s highly recommended to support your child’s progress. Call 214-432-6473 for advice, or CLICK HERE for instrument rental/purchase options.
Current Parent Support FAQs
Progress in fine arts can be measured through:
- Advancing in their learning curriculum
- Regular home practice and preparation for performances
- Enjoyment of learning and enrichment from the fine arts journey
Contact the office or your instructor for guidance on your child’s readiness for performances. Performance emails will include a sign-up link.
Let’s determine the “why.” Contact our Customer Care Team at 214-432-6473 for help finding a solution.
We can help identify the reasons why. Call our Customer Care Team at 214-432-6473.
Sit in on as many lessons as possible to gain insights into your child’s progress, understand expectations, and build a relationship with the teacher.