Studio Policies



NSSOTA provides year round instruction. For holiday closings please refer to the NSSOTA calendar
located on the website.


The NSSOTA enrollment process is as follows: once a student is enrolled into the studio, a designated time slot is assigned to the student. The time slot is held through regular tuition payments. This is a signed agreement by the responsible party with which there is commitment made to weekly sessions.


If/when necessary, a list of learning supplies selected by the instructor will be emailed to you within the coming weeks. We will send links to the needed supplies which are readily available online through Amazon.


Once your online enrollment is complete, you will receive an email with instructions on how to set up your student account. The studio accepts two forms of payment:

  • ACH
  • credit card


Tuition is due the first day of each month unless arrangements have been made otherwise with the NSSOTA office. Tuition is charged at a flat monthly fee, based on an average of four lessons monthly. Per the NSSOTA schedule, lessons are held weekly and accounts are not charged more for months with more than 4 lessons nor charged less for months with less than 4 lessonsFirst month's tuition will be deducted upon completion of account set up.


If tuition payment is not able to be drafted by the FIFTH day of each month, a ten dollar late charge will be assessed.


NSSOTA does not offer refunds for missed private lessons or classes. However, we do understand that "life happens". We do offer a makeup lesson in the case of illness, OR vacation when the studio is notified forty-eight hours in advance. Eligible make up lessons will be offered on a cancellation basis. There will be no makeup lessons offered in the case of a “no show”.  Thank you in advance for your consideration to your weekly private lesson commitment. For rescheduling requests, call 214-915-ARTS OR e-mail


The appointed lesson time has been reserved for the student each week. We LOVE our students and every minute counts, but please understand that we cannot “steal” time from another student or teacher in the case of tardiness. Lessons must stay on schedule so please be punctual. We are committed to providing the scheduled amount of lesson time.


NSSOTA does not operate on a contractual basis. However, in the event that a student needs to cease instruction for any length of time, NSSOTA requires a thirty day notice via email to The withdrawal period will go into effect on the day the studio is notified of intention to cease and will be complete thirty days from the date of notification.


Please understand that we do all that we can to help you feel well informed via email, text message, etc. However, a failure to read studio communication that has been sent to the communication platforms you have provided to us does not nullify adherence to studio policies. To insure steady business operations, policies will be enforced at all times.


The Administrative Department is available at to assist you with any questions you may have regarding studio policies, tuition fee schedule, billing, payment method, etc. Questions regarding scheduling, learning material, or inquiries pertaining to instruction may be handled between the instructor and/or Owner, Heather Parks.

We appreciate you and look forward to sharing music with you!

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